THEY TALK THE TALK, BUT CAN THEY WALK THE WALK?

The Care Quality Commission came on line yesterday, another “institution” the National Quality Board, part of “Lord” Darzi’s “Next Stage Review of the NHS, High Quality Care for All” Landmark day as patients to help put quality at the heart of the NHS and social care : Department of Health - News is part of the “new NHS”.

Patient feedback on operations and the start of the new NHS and Social care complaints system are two of the measures that will come into force today, marking a major milestone, that will ensure quality of patient care is at the centre of everything the NHS does, the Department of Health announced.

A number of measures, all designed to raise the quality of services and standards in the NHS in England come into effect from 1 April. The measures include:

A new, simpler complaints system - which will encourage a culture that seeks and then acts on patient feedback to make services more effective, personal and safe. The new system will also make the NHS more accountable.

The Performance Framework - will set minimum standards of quality, safety and financial management that patients can expect from the NHS and tackle underperformance in hospitals and primary care trusts. The framework will identify trusts, remove poor managers and bring in new management, including from other hospitals or from the private sector.

That last part is the important sentence, now is the time to walk the walk, or will it be the usual confused, cover-ups, old boys club we have seen for the last five years since “Foundation Trusts” the elite of the NHS that is killing patients by hospital CEOs ignoring patient treatment in favour of targets and financial freedom was introduced.

And “a new simpler complaints system” that will just bounce complaints from the trusts to the Health Ombudsman and back again.


Well “Lord” Ara Darzi. Can you walk the walk or is it all going to be a “two left feet” job?


Just a foot note, the GMC made 30 visits to this blog yesterday after “Google-ing” “piss poor”, maybe they have finally got the hint. Angus Dei on all and sundry: MY MATES AT THE GENERAL MEDICAL COUNCIL


“Men occasionally stumble over the truth, but most of them pick themselves up and hurry off as if nothing ever happened.” Sir Winston Churchill

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